Bilingual Customer Support & Social Media
Budget: $2 – $8 USD
I run an international online academy and need a remote teammate who can fluidly switch between Arabic and English while handling both customer conversations and daily social-media activity. The role centers on live-chat style support: you will greet prospects, share course details, follow up with enrolled students, and keep conversations moving toward successful enrollments.
Most of those conversations happen on three channels:
• Facebook
• Instagram
• WhatsApp
Fast, accurate typing and a friendly, persuasive tone are crucial. You should already be comfortable posting in Facebook groups, collecting basic student data in a spreadsheet, and juggling multiple chats at once without missing a beat. A solid internet connection and the discipline to be online at least six hours each day are must-haves, because this is an ongoing position rather than a one-off project.
When you reply, please include:
1. A brief greeting in Arabic.
2. A brief greeting in English.
3. The number of hours you can commit daily.
4. A short summary of your live-chat or similar customer-service experience.
I review applications as they arrive and will schedule quick video calls with promising candidates. Looking forward to meeting you.
Most of those conversations happen on three channels:
Fast, accurate typing and a friendly, persuasive tone are crucial. You should already be comfortable posting in Facebook groups, collecting basic student data in a spreadsheet, and juggling multiple chats at once without missing a beat. A solid internet connection and the discipline to be online at least six hours each day are must-haves, because this is an ongoing position rather than a one-off project.
When you reply, please include:
1. A brief greeting in Arabic.
2. A brief greeting in English.
3. The number of hours you can commit daily.
4. A short summary of your live-chat or similar customer-service experience.
I review applications as they arrive and will schedule quick video calls with promising candidates. Looking forward to meeting you.