Bilingual Call Center Support

I run a growing residential and commercial cleaning company and I’m looking for a small, reliable team of bilingual (Spanish / English) call-center agents who can become the front line for our customers.

Your primary responsibilities will be:
• Handle inbound customer inquiries—questions about services, prices, and availability—in fluent Spanish and English.
• Schedule, confirm, and update cleaning appointments directly in our calendar or any simple scheduling tool you prefer. 2 dollars a hour

Tools & workflow
I don’t require any specific CRM or scheduling software at this stage. If you already use one that works smoothly, I’m happy to integrate with it. If you have recommendations, I’m just as open to hearing them, and we can decide together what fits our operation best.

What success looks like
• Professional, friendly calls answered live (or promptly returned) during agreed business hours.
• Accurate appointment details entered so my cleaning crews arrive on time with the right information.
• Clear call notes or summaries sent to me at the end of each day.

If you and your team can provide consistent, bilingual customer experience and keep my calendar organized, I’d love to discuss hours, call volume, and next steps.