US-Based Furniture Customer Service Representative

Customer Service Representative (US Market) – Furniture Distribution Company

Job Description

We are a professional furniture distribution company looking for a Customer Service Representative based in the United States to support our customers and business partners.

The ideal candidate will communicate with clients, handle inquiries, and provide excellent customer support for our furniture products.

Responsibilities

Respond to customer inquiries via email, phone, or chat

Assist customers with product information, orders, and delivery status

Handle customer complaints and provide appropriate solutions

Coordinate with our internal team regarding orders and logistics

Maintain professional communication with retail partners and clients

Requirements

Must be located in the United States

Strong English communication skills (spoken and written)

Experience in customer service or sales support

Experience in furniture, home decor, or retail industry is a plus

Responsible, professional, and responsive

Job Type

Remote / Freelance

Part-time or Full-time (depending on availability)

Budget

Open for discussion (hourly or monthly)