Argentina Customer Support VA Needed
Budget: $30 – $250 USD
I’m looking for a part-time virtual assistant who is currently living in Argentina and can take over customer support in both Spanish and English. The job is straightforward: you’ll respond to customer inquiries, follow up on simple requests, and keep our response logs tidy so I can track what’s been handled and what still needs my attention.
Most of the interaction is written, so clear, polite email and chat communication is essential. If occasional phone calls become necessary, I’ll provide a script and local-rate dialing. Hours are flexible but I do need you to check the shared inbox several times a day (Monday–Friday) and clear any pending tickets before you log off.
You should be:
• Fluent in native-level Spanish and comfortable, professional in English
• Online reliably during agreed windows with a stable internet connection
• Detail-oriented enough to tag, categorize, and summarise every conversation for easy hand-off
I’ll give you a short onboarding, access to our help desk software, and clear escalation guidelines. Let me know your weekly availability and any relevant experience, and we’ll set up a quick call to get started.
Most of the interaction is written, so clear, polite email and chat communication is essential. If occasional phone calls become necessary, I’ll provide a script and local-rate dialing. Hours are flexible but I do need you to check the shared inbox several times a day (Monday–Friday) and clear any pending tickets before you log off.
You should be:
• Fluent in native-level Spanish and comfortable, professional in English
• Online reliably during agreed windows with a stable internet connection
• Detail-oriented enough to tag, categorize, and summarise every conversation for easy hand-off
I’ll give you a short onboarding, access to our help desk software, and clear escalation guidelines. Let me know your weekly availability and any relevant experience, and we’ll set up a quick call to get started.