Adult Text Chat Customer Service
Budget: $2 – $30 USD
I run an adult-oriented brand and need reliable, text-only customer support across my social-media inboxes. Every day new and returning customers reach out through direct messages looking for account help, billing clarification, or basic product information. I want those questions answered quickly, accurately, and in a tone that balances professionalism with the friendly style my followers expect.
You will log in to the brand’s Twitter, Instagram, and Facebook pages, monitor incoming messages, and resolve each enquiry in real time. When answers fall outside your scope, you’ll tag me or forward the ticket so no conversation is left hanging. Fluency in written English, fast typing, and comfort working with adult content are essential.
Deliverables
• Real-time text replies during the agreed shift window
• Consistent first-response time of under 10 minutes
• End-of-shift summary noting resolved, pending, and escalated chats
If you already use tools like Meta Business Suite or TweetDeck, mention it—familiarity speeds onboarding. Looking forward to keeping my audience happy together.
You will log in to the brand’s Twitter, Instagram, and Facebook pages, monitor incoming messages, and resolve each enquiry in real time. When answers fall outside your scope, you’ll tag me or forward the ticket so no conversation is left hanging. Fluency in written English, fast typing, and comfort working with adult content are essential.
Deliverables
• Real-time text replies during the agreed shift window
• Consistent first-response time of under 10 minutes
• End-of-shift summary noting resolved, pending, and escalated chats
If you already use tools like Meta Business Suite or TweetDeck, mention it—familiarity speeds onboarding. Looking forward to keeping my audience happy together.