Account Recovery Assistance Needed

I’m locked out of one of my accounts and the usual recovery routes aren’t working. I no longer have access to the email linked to the profile, but I do still remember – and can receive SMS on – the registered phone number. I’ve already tried the standard password-reset flow with that number and it failed.

I need someone who truly understands the back-end of account recovery processes for large web or mobile platforms and can walk me through alternative verification steps, help me prepare the right identity proofs, and, if necessary, liaise with the platform’s support team on my behalf. The end goal is simple: regain full access to the account without losing any existing data or triggering security locks.

Deliverables:
• Clear, step-by-step recovery plan tailored to my situation
• Drafts or templates for any messages I should send to support
• Live guidance (chat or call) while I execute the steps, until the account is successfully restored

If you’ve helped users in similar “no-email, phone-only” scenarios and know the ins-and-outs of security questionnaires, escalation channels, or identity verification tricks, I’d love to work with you.