Customer Service Representative
Budget: $15 – $25 USD
• Obtain customer information by answering phone calls, interviewing customers and third parties; verifying information.
• Update relevant software systems with data collected from telephone calls and record the status/disposition of each call as the context requires.
• Professional interaction over the phone and in writing.
• Maintain and improve quality results by adhering to standards and guidelines; recommend improving procedures.
• Fill in the call log correctly.
• Maintain a high level of customer service.
• Update relevant software systems with data collected from telephone calls and record the status/disposition of each call as the context requires.
• Professional interaction over the phone and in writing.
• Maintain and improve quality results by adhering to standards and guidelines; recommend improving procedures.
• Fill in the call log correctly.
• Maintain a high level of customer service.