Social Media & Email Support
Budget: $15 – $25 USD
I need day-to-day backup across my public channels so I can stay focused on the core of my work. You will live in my Gmail inbox—flagging anything urgent, drafting or sending thoughtful replies, and keeping the thread history tidy. On the social side, you’ll monitor the usual platforms and jump in when a customer inquiry or review lands, making sure every question is answered and every bit of feedback is acknowledged.
I already have tone guides and quick-reply snippets; you’ll refine and personalise them where needed, then log each interaction so I can see at a glance what was handled. As long as you’re organised, communicative, and comfortable switching between Gmail and the various social media dashboards, you’ll fit right in.
Your daily deliverable is simple: an end-of-shift summary that lists the inquiries resolved, feedback addressed, and anything that needs my direct attention.
I already have tone guides and quick-reply snippets; you’ll refine and personalise them where needed, then log each interaction so I can see at a glance what was handled. As long as you’re organised, communicative, and comfortable switching between Gmail and the various social media dashboards, you’ll fit right in.
Your daily deliverable is simple: an end-of-shift summary that lists the inquiries resolved, feedback addressed, and anything that needs my direct attention.