10 Arabic Customer Experience Interviews
Budget: €750 – €1,500 EUR
I need a skilled Arabic-speaking researcher to plan and run ten in-depth interviews with potential customers so I can uncover clear, actionable insights into their end-to-end experience with our service.
Scope
• Recruit 10 qualified potential customers who match the profile I will share.
• Draft a concise discussion guide focused on customer experience touch-points; I will review and approve it before fieldwork begins.
• Conduct one-on-one interviews in Arabic (≈45 minutes each), recording high-quality audio or video.
• Provide verbatim Arabic transcripts plus an English summary for each session.
• Synthesize findings into a structured insights report highlighting pain points, delight moments, and improvement opportunities.
What I’m looking for
• Proven track record running qualitative research or UX interviews in Arabic.
• Ability to source participants quickly and manage incentives.
• Clear, organized reporting style; familiarity with tools like Zoom, Teams, or Google Meet for remote sessions is fine.
Deliverables
1. Participant list with screening details
2. Approved interview guide
3. Raw recordings and transcripts
4. Insight report with key themes and recommendations
Timeline and exact milestones are flexible; suggest your approach and estimated turnaround when you apply.
Scope
• Recruit 10 qualified potential customers who match the profile I will share.
• Draft a concise discussion guide focused on customer experience touch-points; I will review and approve it before fieldwork begins.
• Conduct one-on-one interviews in Arabic (≈45 minutes each), recording high-quality audio or video.
• Provide verbatim Arabic transcripts plus an English summary for each session.
• Synthesize findings into a structured insights report highlighting pain points, delight moments, and improvement opportunities.
What I’m looking for
• Proven track record running qualitative research or UX interviews in Arabic.
• Ability to source participants quickly and manage incentives.
• Clear, organized reporting style; familiarity with tools like Zoom, Teams, or Google Meet for remote sessions is fine.
Deliverables
1. Participant list with screening details
2. Approved interview guide
3. Raw recordings and transcripts
4. Insight report with key themes and recommendations
Timeline and exact milestones are flexible; suggest your approach and estimated turnaround when you apply.
Related categories:
Research
Market Research
Qualitative Research
Customer Experience
Interviewing
User Experience Research