Develop custom plugin for our support ticket system.
Budget: $250 – $750 USD
Our company uses the Supportpal software found here => https://www.supportpal.com/
We need a custom plugin written using their available API to rewrite knowledgebase article links with the proper URL for our WHMCS integration module.
https://docs.supportpal.com/current/Plugin+Development
Here is the outline of the problem this plugin will solve.
In our ticket system, you can insert knowledgebase articles into support replies by clicking this link => https://app.screencast.com/yCq3wvL8iw7aI
The problem is it inserts the actual support system link.
(EXAMPLE)
https://MYTICKETSYSTEM.com/en/knowledgebase/article/how-to-optimize-database-via-phpmyadmin-in-cpanel
The plugin we want to be written rewrites the link to our WHMCS system URL.
(EXAMPLE)
https://MYWHMCSSYSTEM.com/knowledgebase.php?id=1863-how-to-optimize-database-via-phpmyadmin-in-cpanel
We need a custom plugin written using their available API to rewrite knowledgebase article links with the proper URL for our WHMCS integration module.
https://docs.supportpal.com/current/Plugin+Development
Here is the outline of the problem this plugin will solve.
In our ticket system, you can insert knowledgebase articles into support replies by clicking this link => https://app.screencast.com/yCq3wvL8iw7aI
The problem is it inserts the actual support system link.
(EXAMPLE)
https://MYTICKETSYSTEM.com/en/knowledgebase/article/how-to-optimize-database-via-phpmyadmin-in-cpanel
The plugin we want to be written rewrites the link to our WHMCS system URL.
(EXAMPLE)
https://MYWHMCSSYSTEM.com/knowledgebase.php?id=1863-how-to-optimize-database-via-phpmyadmin-in-cpanel