Zoho Phone Bridge & Netsapiens Integration
Budget: $3,000 – $5,000 USD
Job Description:
We are looking for an experienced developer to create a Zoho PhoneBridge integration for our Netsapiens VoIP platform and publish it on the Zoho Marketplace. The integration should enable seamless communication between Zoho and our VoIP system, improving call handling and CRM efficiency.
Key Features Required:
✅ Address Book Search – Search contacts in Zoho directly from the phone system.
✅ Click-to-Dial – Initiate calls from Zoho CRM using a softphone.
✅ Manual Screen Pop – Allow users to open a contact record manually when receiving a call.
✅ Auto Screen Pop – Automatically display caller information when an inbound call is received.
✅ Pop Contact in Edit Mode – Open a contact in edit mode for quick updates.
✅ Automatic Call Activity & Recording Logging – Log calls and recordings automatically in Zoho.
✅ Manual Call Activity Logging – Enable users to log call details manually.
✅ Integration with Zoho Notes – Sync call notes between Zoho and Netsapiens.
✅ Add Contact – Allow users to create new contacts from incoming calls.
Requirements:
? Proven experience in Zoho development, particularly PhoneBridge API
? Experience working with Netsapiens VoIP API (preferred)
? Understanding of Zoho CRM, Zoho Marketplace, and telephony integrations
? Ability to ensure a smooth user experience with minimal latency
? Familiarity with API authentication and security best practices
Project Scope:
Develop the Zoho PhoneBridge integration for Netsapiens VoIP
Ensure compatibility with Zoho CRM and other relevant Zoho apps
Assist in publishing the integration on Zoho Marketplace
Provide documentation for deployment and usage
Offer post-launch support for bug fixes (optional)
Please share your relevant experience, past Zoho integrations you've built, and estimated project timeline.
We look forward to working with you! ?
We are looking for an experienced developer to create a Zoho PhoneBridge integration for our Netsapiens VoIP platform and publish it on the Zoho Marketplace. The integration should enable seamless communication between Zoho and our VoIP system, improving call handling and CRM efficiency.
Key Features Required:
✅ Address Book Search – Search contacts in Zoho directly from the phone system.
✅ Click-to-Dial – Initiate calls from Zoho CRM using a softphone.
✅ Manual Screen Pop – Allow users to open a contact record manually when receiving a call.
✅ Auto Screen Pop – Automatically display caller information when an inbound call is received.
✅ Pop Contact in Edit Mode – Open a contact in edit mode for quick updates.
✅ Automatic Call Activity & Recording Logging – Log calls and recordings automatically in Zoho.
✅ Manual Call Activity Logging – Enable users to log call details manually.
✅ Integration with Zoho Notes – Sync call notes between Zoho and Netsapiens.
✅ Add Contact – Allow users to create new contacts from incoming calls.
Requirements:
? Proven experience in Zoho development, particularly PhoneBridge API
? Experience working with Netsapiens VoIP API (preferred)
? Understanding of Zoho CRM, Zoho Marketplace, and telephony integrations
? Ability to ensure a smooth user experience with minimal latency
? Familiarity with API authentication and security best practices
Project Scope:
Develop the Zoho PhoneBridge integration for Netsapiens VoIP
Ensure compatibility with Zoho CRM and other relevant Zoho apps
Assist in publishing the integration on Zoho Marketplace
Provide documentation for deployment and usage
Offer post-launch support for bug fixes (optional)
Please share your relevant experience, past Zoho integrations you've built, and estimated project timeline.
We look forward to working with you! ?