Zoho - Payment reconciliation and refund

Job ID: 36211586

Budget: $30 – $250 USD

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Our retailing business requires a payment reconciliation and refund management system that will allow our cashier to send payment information to the accountant, reconcile payment received by bank transfer or other payment methods, and manage the refund process. We require this system to be designed using Zoho or Zoho Creator.

Project Requirements:

The system should allow the cashier to send payment information to the accountant.
The accountant should be able to input the bank reference of each payment received.
The staff should confirm the payment process by putting a reference relating to the payment process in the POS system.
A refund form should be designed where staff can specify the reasons for the refund request.
The manager should approve the refund request and send it to the accountant to process the refund.
The staff should input the refund into the POS system.
Notification should be sent to each party once the system has been updated.
Technical Requirements:

Platform: Zoho or Zoho Creator
Communication channel: In-app notifications and email
User Interface: Zoho Creator
Project Deliverables:

Payment reconciliation and refund management system.
User manual and documentation.
Testing and bug fixing.
Support and maintenance.
Project Timeline:
The project is expected to be completed within 4 weeks from the date of award.
Related categories: CRM Zoho Zoho Creator