Zoho One - assistance with exising system - inventory and related issues
Budget: $750 – $1,500 AUD
I am looking for a freelancer who can assist with troubleshooting our Zoho One system and resolving technical glitches.
Specifically, we are experiencing issues with our system not performing as expected.
It is important that these issues are resolved within a week.
Ideal skills and experience for this job include:
- Expertise in Zoho One system
- Strong problem-solving and troubleshooting skills
- Experience in resolving technical glitches
- Ability to work under tight deadlines
notes from ZOHO: From what I can understand, you have set up different COGS accounts and there is a different amount listed as the COG in each, for the same product. When selecting the product, sometimes it pulls from one COG account, and sometimes it pulls from the other, depending on which product you click on.
Bessie has told me:
I had this issue checked with the development team and we could see that the account they had used for inventory valuation was different i.e. the Cost of Goods Sold account was chosen and not the COGS - CE Decking account. This has resulted in discrepancies with the different COGS accounts. It is most likely that they have posted other inventory adjustments with the wrong valuation account.
Have you gone through the accounts used for valuation for all the line items with the help of the FIFO cost lot tracking report and checked if each line item matches with the line item in the invoice journal amount? This is a necessary step to match up the right COG and delete the other record. Without doing this, you'll continue having the same issue as you have two different COG for the same product.
Specifically, we are experiencing issues with our system not performing as expected.
It is important that these issues are resolved within a week.
Ideal skills and experience for this job include:
- Expertise in Zoho One system
- Strong problem-solving and troubleshooting skills
- Experience in resolving technical glitches
- Ability to work under tight deadlines
notes from ZOHO: From what I can understand, you have set up different COGS accounts and there is a different amount listed as the COG in each, for the same product. When selecting the product, sometimes it pulls from one COG account, and sometimes it pulls from the other, depending on which product you click on.
Bessie has told me:
I had this issue checked with the development team and we could see that the account they had used for inventory valuation was different i.e. the Cost of Goods Sold account was chosen and not the COGS - CE Decking account. This has resulted in discrepancies with the different COGS accounts. It is most likely that they have posted other inventory adjustments with the wrong valuation account.
Have you gone through the accounts used for valuation for all the line items with the help of the FIFO cost lot tracking report and checked if each line item matches with the line item in the invoice journal amount? This is a necessary step to match up the right COG and delete the other record. Without doing this, you'll continue having the same issue as you have two different COG for the same product.