WhatsApp Chat Support Admin
Budget: $15 – $25 USD
I need someone who can take over day-to-day customer conversations that come in through our WhatsApp business account. Your main responsibility is to greet visitors quickly, answer common questions, and funnel qualified leads or support tickets into our existing CRM so the sales and service teams always see the latest status.
Here is what matters:
• Prompt, polite replies in clear Indonesian
• Tagging each chat correctly in the CRM and adding concise notes
• Escalating unusual issues to me in real time
We already have the WhatsApp Business API connected; you will receive login access and a short script library for the most frequent inquiries. If you have previous experience with any standard cloud-based CRM, you’ll feel right at home—ours is equally straightforward.
I’m looking to get this running as soon as possible, starting with a one-week trial shift (2–3 hours a day) that can turn into a longer arrangement when the hand-off feels smooth.
Here is what matters:
• Prompt, polite replies in clear Indonesian
• Tagging each chat correctly in the CRM and adding concise notes
• Escalating unusual issues to me in real time
We already have the WhatsApp Business API connected; you will receive login access and a short script library for the most frequent inquiries. If you have previous experience with any standard cloud-based CRM, you’ll feel right at home—ours is equally straightforward.
I’m looking to get this running as soon as possible, starting with a one-week trial shift (2–3 hours a day) that can turn into a longer arrangement when the hand-off feels smooth.
Related categories:
PHP
Sales
Customer Support
Software Architecture
CRM
MySQL
Customer Service
Lead Generation