Virtual Assistant for Home Service Business (8:00-5:00)
Budget: $2 – $8 USD
I need a reliable, English-speaking virtual assistant to become the voice and heartbeat of my carpet & upholstery cleaning company during our business hours of 8 AM–5 PM California time. Your top priority will be keeping the calendar full and perfectly organized: every incoming or outgoing call should translate into a confirmed appointment inside our in-house scheduling/CRM platform (I’ll train you on the exact software).
On every call you will capture the essentials for
• scheduling the job,
• noting any service inquiries, and
• recording client feedback that can help us improve.
Beyond booking, you’ll return follow-up calls to past customers, relay key updates to the field technicians, and maintain clear, friendly communication at all times.
What will make you successful here:
– Clear, confident spoken and written English
– Solid customer-service experience (home-service industry background is a plus)
– Strong organizational habits and the discipline to work independently from a quiet, stable internet connection
Daily expectations are simple: keep the schedule accurate, log detailed call notes in the CRM, and send me a concise end-of-day summary. If that sounds like you, let’s talk soon—I’m ready to get you on-board and fully trained right away.
On every call you will capture the essentials for
• scheduling the job,
• noting any service inquiries, and
• recording client feedback that can help us improve.
Beyond booking, you’ll return follow-up calls to past customers, relay key updates to the field technicians, and maintain clear, friendly communication at all times.
What will make you successful here:
– Clear, confident spoken and written English
– Solid customer-service experience (home-service industry background is a plus)
– Strong organizational habits and the discipline to work independently from a quiet, stable internet connection
Daily expectations are simple: keep the schedule accurate, log detailed call notes in the CRM, and send me a concise end-of-day summary. If that sounds like you, let’s talk soon—I’m ready to get you on-board and fully trained right away.