Virtual Assistant for Credit Repair Business

As our Virtual Assistant, you'll be responsible for supporting day-to-day credit repair operations, including client onboarding, managing dispute processes, maintaining records in our CRM, and communicating with credit bureaus and clients. The ideal candidate will have experience in credit repair or financial services, be highly organized, and able to follow SOPs with precision.

Key Responsibilities

Prepare and submit credit dispute letters to bureaus and creditors

Track dispute rounds and follow up on results

Handle client onboarding: collect documents, complete intakes, and set up accounts

Manage and update client records in CRM software (e.g., Credit Repair Cloud, HubSpot, etc.)

Respond to client inquiries via email, text, or phone in a timely and professional manner

Maintain confidentiality and handle sensitive client information securely

Assist with administrative tasks such as scheduling, data entry, and file management

Generate progress reports and maintain accurate logs

Support with compliance tasks and stay informed of changes in credit laws and practices

Required Skills & Qualifications

Experience in credit repair, financial services, or admin support (preferred)

Strong knowledge of credit reports, dispute processes, and common credit bureaus

Excellent communication skills in English (verbal and written)

Proficiency with tools such as:

Credit Repair Cloud (or similar platforms)

Google Workspace (Docs, Sheets, Drive)

CRM/Project management tools (e.g., Trello, Slack, Asana)

Strong attention to detail and ability to follow procedures

Reliable internet connection and home office setup

Ability to work independently with minimal supervision

High level of integrity and discretion in handling confidential data