Virtual Administrator for IQGen's RE:Capture Program
Budget: $2 – $8 USD
About IQGen
At IQGen, we're revolutionizing energy access and equity through innovative programs like RE:Capture, which helps homeowners unlock funding tied to solar and energy-related claims. Our work empowers communities, drives renewable adoption, and creates generational savings. As our RE:Capture program expands, we’re seeking a Virtual Administrator to ensure a seamless document experience for every client applicant.
Position Overview
The Virtual Administrator will be responsible for managing and dispatching program documents to client applicants through Docusign. You'll serve as a vital bridge between IQGen and our clients, ensuring that forms are prepared, sent, signed, and tracked with precision and professionalism.
Key Responsibilities
- Prepare and send out RE:Capture program documents via Docusign to client applicants.
- Monitor the status of sent documents, ensuring timely completion and follow-ups.
- Maintain accurate logs of pending, completed, and rejected signatures.
- Collaborate with internal IQGen teams to ensure applicant progress is up to date.
- Respond to basic client questions related to document signing and submissions.
- Maintain template accuracy and suggest improvements for workflow efficiency.
Qualifications
- Prior experience with Docusign (or equivalent e-signature platform).
- Excellent organizational and follow-up skills.
- Strong attention to detail and confidentiality.
- Clear written and verbal communication.
- Self-motivated and reliable in a remote work environment.
- CRM or client portal experience is a bonus.
What We Offer
- Flexible remote work schedule.
- Work with a mission-driven team tackling energy equity and sustainability.
- Opportunities for long-term engagement as the program scales.
- A chance to grow alongside a forward-thinking solar innovation company.
At IQGen, we're revolutionizing energy access and equity through innovative programs like RE:Capture, which helps homeowners unlock funding tied to solar and energy-related claims. Our work empowers communities, drives renewable adoption, and creates generational savings. As our RE:Capture program expands, we’re seeking a Virtual Administrator to ensure a seamless document experience for every client applicant.
Position Overview
The Virtual Administrator will be responsible for managing and dispatching program documents to client applicants through Docusign. You'll serve as a vital bridge between IQGen and our clients, ensuring that forms are prepared, sent, signed, and tracked with precision and professionalism.
Key Responsibilities
- Prepare and send out RE:Capture program documents via Docusign to client applicants.
- Monitor the status of sent documents, ensuring timely completion and follow-ups.
- Maintain accurate logs of pending, completed, and rejected signatures.
- Collaborate with internal IQGen teams to ensure applicant progress is up to date.
- Respond to basic client questions related to document signing and submissions.
- Maintain template accuracy and suggest improvements for workflow efficiency.
Qualifications
- Prior experience with Docusign (or equivalent e-signature platform).
- Excellent organizational and follow-up skills.
- Strong attention to detail and confidentiality.
- Clear written and verbal communication.
- Self-motivated and reliable in a remote work environment.
- CRM or client portal experience is a bonus.
What We Offer
- Flexible remote work schedule.
- Work with a mission-driven team tackling energy equity and sustainability.
- Opportunities for long-term engagement as the program scales.
- A chance to grow alongside a forward-thinking solar innovation company.