ServiceTitan Coaching Assistant
Budget: $2 – $8 USD
Job Title: ServiceTitan Coaching Assistant
Job Description:
Titan Pro Technologies is seeking a detail-oriented and proactive ServiceTitan Coaching Assistant to support our ServiceTitan coaches. This role is essential in ensuring a seamless experience for our clients by assisting with system setup, client communication, and account management. The ideal candidate is highly organized, a self-starter, and has strong communication skills.
Responsibilities:
Attend client meetings and take detailed notes to track action items.
Assist coaches by completing assigned tasks for clients in a timely manner.
Build and manage client memberships within ServiceTitan.
Perform account cleanups and ensure data accuracy.
Conduct account analyses to identify areas for improvement.
Communicate with clients regarding deadlines, deliverables, and system updates.
Guide clients through ServiceTitan settings and configurations for a successful end-to-end go-live.
Provide troubleshooting support and assist in resolving client issues within ServiceTitan.
Maintain accurate records of client interactions and completed tasks.
Assist clients with booking calls and dispatching best practices to optimize workflow.
Stay updated on ServiceTitan best practices and new features to enhance client experience.
Must be able to work US hours.
Qualifications:
Experience with ServiceTitan or similar field service management software is preferred.
Knowledge of booking calls and dispatching within ServiceTitan.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Excellent verbal and written communication skills.
Ability to work independently and take initiative in a fast-paced environment.
Problem-solving mindset with attention to detail.
If you thrive in a collaborative environment and are passionate about helping businesses optimize their operations, we’d love to have you on our team!
Job Description:
Titan Pro Technologies is seeking a detail-oriented and proactive ServiceTitan Coaching Assistant to support our ServiceTitan coaches. This role is essential in ensuring a seamless experience for our clients by assisting with system setup, client communication, and account management. The ideal candidate is highly organized, a self-starter, and has strong communication skills.
Responsibilities:
Attend client meetings and take detailed notes to track action items.
Assist coaches by completing assigned tasks for clients in a timely manner.
Build and manage client memberships within ServiceTitan.
Perform account cleanups and ensure data accuracy.
Conduct account analyses to identify areas for improvement.
Communicate with clients regarding deadlines, deliverables, and system updates.
Guide clients through ServiceTitan settings and configurations for a successful end-to-end go-live.
Provide troubleshooting support and assist in resolving client issues within ServiceTitan.
Maintain accurate records of client interactions and completed tasks.
Assist clients with booking calls and dispatching best practices to optimize workflow.
Stay updated on ServiceTitan best practices and new features to enhance client experience.
Must be able to work US hours.
Qualifications:
Experience with ServiceTitan or similar field service management software is preferred.
Knowledge of booking calls and dispatching within ServiceTitan.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Excellent verbal and written communication skills.
Ability to work independently and take initiative in a fast-paced environment.
Problem-solving mindset with attention to detail.
If you thrive in a collaborative environment and are passionate about helping businesses optimize their operations, we’d love to have you on our team!