Senior Leanplum Consultant
Budget: £36 – £0 GBP
The CRM team helps clients maximise the retention and conversion of their app’s users through omni-channel campaigns (predominantly app & browser push notifications, emails, inbox and in-app messages). As a solid understanding of messaging capabilities are essential the success of the CRM team our team supports clients in selecting, integrating and using the right CRM platform for them; this commonly includes liaising with the client Product & Development teams. The CRM team ultimately aims to provide analysis, strategy, preparation (liaising with Creative teams), campaign & journey execution, reporting and optimisation.
As a member of the CRM team you are expected to work on all of these areas and manage your own accounts from the get-go. You will be responsible for the delivery of these services to your clients. Knowledge and experience in using Leanplum is preferred.
The Requirements
We want to bring to the team a well-rounded consultant, experienced in managing a heavy workload with pressing priorities, and in building relationships with stakeholders in various teams. As a large part of our work is based on data and on technology solutions, you must be analytical and have a keen interest in technology. You must be willing to take initiative and investigate data and technology challenges and perform well in a team environment. You will need to be both strategical and hands-on, able to look at the big picture and prioritise the activities with the highest return, as well as look at campaigns day-in and day-out and not make mistakes in their set-up.
You should have the following:
• Degree with level 2.1 or above
• Minimum 4 years’ experience in a B2C CRM position
• Knowledge of and experience in using Leanplum
• Experience managing push notifications and / or email campaigns
• Strong experience in data analytics, requesting, reviewing data, inferring results and drawing accurate & statistically sound conclusions
• Very strong communication skills
• Perfect spoken and written English
• Ability to focus on a task and get it done quickly with a high attention to detail
• Ability to prioritise and organise your work to meet tight deadlines
• Great work ethic and a desire to learn and progress
• Experience working with mobile apps
• Experience with project management
Due to the varied nature of CMA's CRM clients, any of these would be a massive plus:
• Knowledge of HTML for emails
• Knowledge of Web-HTML, to be used for in-app messages
• Statistical modelling experience
• The ability to write to an excellent level in a second language
Location
The CMA offices are based in Central London (30 St Mary Axe, EC3A 8BF), you will be required to work from the offices during the duration of your contract. Given the nature of this role, some light travel might be required to establish a working relationship our clients in the UK and abroad.
As a member of the CRM team you are expected to work on all of these areas and manage your own accounts from the get-go. You will be responsible for the delivery of these services to your clients. Knowledge and experience in using Leanplum is preferred.
The Requirements
We want to bring to the team a well-rounded consultant, experienced in managing a heavy workload with pressing priorities, and in building relationships with stakeholders in various teams. As a large part of our work is based on data and on technology solutions, you must be analytical and have a keen interest in technology. You must be willing to take initiative and investigate data and technology challenges and perform well in a team environment. You will need to be both strategical and hands-on, able to look at the big picture and prioritise the activities with the highest return, as well as look at campaigns day-in and day-out and not make mistakes in their set-up.
You should have the following:
• Degree with level 2.1 or above
• Minimum 4 years’ experience in a B2C CRM position
• Knowledge of and experience in using Leanplum
• Experience managing push notifications and / or email campaigns
• Strong experience in data analytics, requesting, reviewing data, inferring results and drawing accurate & statistically sound conclusions
• Very strong communication skills
• Perfect spoken and written English
• Ability to focus on a task and get it done quickly with a high attention to detail
• Ability to prioritise and organise your work to meet tight deadlines
• Great work ethic and a desire to learn and progress
• Experience working with mobile apps
• Experience with project management
Due to the varied nature of CMA's CRM clients, any of these would be a massive plus:
• Knowledge of HTML for emails
• Knowledge of Web-HTML, to be used for in-app messages
• Statistical modelling experience
• The ability to write to an excellent level in a second language
Location
The CMA offices are based in Central London (30 St Mary Axe, EC3A 8BF), you will be required to work from the offices during the duration of your contract. Given the nature of this role, some light travel might be required to establish a working relationship our clients in the UK and abroad.