Scheduling Assistant for Tutoring/Music Studio

Job ID: 40122280

Budget: $2 – $8 CAD

Role: Scheduling Assistant (Tutoring + Music Production Studio)

Manage scheduling for tutoring sessions and music production sessions (Zoom + in-person as needed)

Coordinate availability across multiple calendars and time zones (primarily Toronto/ET)

Book, reschedule, and cancel appointments quickly and accurately

Maintain a clean scheduling system: notes, tags, client status, recurring sessions, packages/credits

Handle last-minute changes with calm, professional communication

Reduce back-and-forth by offering clear time options and holding temporary “tentative” slots

Be available during hours of 10 am to 8 pm EST

Coordinate session logistics: Zoom links, studio location details, parking/building instructions, etc.

Support basic admin tied to scheduling (waitlist management, weekly schedule recap, capacity planning)

Maintain privacy/confidentiality for all client information

Communicate in a friendly, concise tone that matches the brand

Must-have skills

Strong written communication (fast, clear, polite)

Excellent organization and attention to detail

Comfortable with Google Calendar/Calendly (or similar), email workflows, and spreadsheets/CRM

Reliable response times during agreed working hours

Good judgment (knows what to handle vs. what to escalate)

Nice-to-haves

Experience scheduling for service businesses (tutoring, coaching, studios, clinics, etc.)

Familiarity with booking tools (Acuity), CRM, and task tools (Notion/Trello)

Basic understanding of tutoring subjects and/or music production session types (so you can label sessions correctly)

What success looks like

My calendar stays accurate and optimized

Clients get quick replies and clear confirmations

Fewer scheduling mistakes, fewer no-shows, less back-and-forth