Intermediate Zoho Desk Helpdesk Support
Budget: £10 – £15 GBP
I'm in need of immediate assistance with my helpdesk. As an intermediate-level expert, you'll be required to manage and supervise up to 10-25 tickets daily. Your key responsibilities will include:
- Handling Technical issues: You should be well-versed in tackling a variety of technical questions that may arise.
- Addressing General product inquiries: You need to have in-depth product knowledge to be able to provide accurate answers to customer questions.
Ideally, you'll have prior experience in customer service, and your proactive and problem-solving nature will be highly appreciated. I look forward to working with someone who can ensure smooth and efficient Zoho Desk operations.
- Handling Technical issues: You should be well-versed in tackling a variety of technical questions that may arise.
- Addressing General product inquiries: You need to have in-depth product knowledge to be able to provide accurate answers to customer questions.
Ideally, you'll have prior experience in customer service, and your proactive and problem-solving nature will be highly appreciated. I look forward to working with someone who can ensure smooth and efficient Zoho Desk operations.