3CX FRONT END CRM SYSTEM

Crm omnichannel communication and management. Based on 3cx

We are a call center that currently manages 3 companies and we would like to create an omnichanell CRM system capable of answer Calls, sms, Whatsapp, messenger, webchat and email.
The system has work with pop ups that are triggered by the inbound Calls, sms, Whatsapp, messenger, webchat and email requests.
the pop ups will also be able to answer calls sms, Whatsapp, messenger, webchat and emails inside the same pop up.
the companys info will be showed,also the clients information if the client has already called.
currently we have 2 TYPES of pop ups,
One that contains a form with a submission button that will send the data to an specific API and open a url.
The second pop up will be able to leave and send messages to our employes, a drop down list of the employe will be shown and an SMS or email will be send to them.
please consult documentation for ALL details.

Our system will also be able to bill , so everything needs to be tracked Calls sms, Whatsapp, messenger, webchat.
a contract page and a billing page will be required for this.

Please consult documentation for examples and urls