Dynamics CRM for Customer Interactions Management - On-Premises Implementation

I'm seeking an expert Microsoft Dynamics CRM consultant to implement an on-premises solution for managing customer interactions. The CRM should primarily track support tickets, call logs, and email communications, and integrate seamlessly with our Genesys Engage contact center platform.

Key Requirements:
- Comprehensive tracking of customer interactions
- Effective support ticket tracking
- Call log management
- Email communications monitoring
- Integration with Genesys Engage contact center platform
- Feedback Management tracking

Skills and Experience:
- Proven experience with Microsoft Dynamics CRM implementations
- Expertise in managing customer interactions through CRM
- Familiarity with Genesys Engage contact center platform
- Strong understanding of support ticket management
- Excellent call log and email communications tracking abilities