Dynamics 365 CRM Architect for IT MSP

Job ID: 39045661

Budget: ₹12,500 – ₹37,500 INR

As a small IT managed service provider based in Hyderabad, we're in need of a seasoned Dynamics 365 CRM architect. The objective is to devise a robust CRM model tailored to our organization's needs, specifically for use by our technical support, network, and sales teams.

Key Requirements:
- Implement Customer Support Management and Sales Automation functionalities within the CRM system.
- Ensure seamless integration with our existing Email platforms, Billing systems, and Project management tools.
- Design an efficient, user-friendly interface for our technical support team, network team, and sales team.

Ideal Skills:
- Extensive experience with Microsoft Dynamics CRM.
- Proven track record in designing CRM systems for IT service providers.
- Proficiency in integrating diverse software platforms with CRM.

Your expertise in this project will significantly enhance our operational efficiency and inter-departmental collaboration.
Related categories: CRM Dynamic 365