3CX Call Flow Designer
Budget: $30 – $250 AUD
Hi Everyone -
We have a client who is looking to integrate with Zoho Desk, Unfortunately, the out-of-the-box plugin is not sufficient as they are an outsourced service provider and separate each customer by Department within Zoho.
Zoho has built a Webhook which we need to pass through the following data too;
https://flow.zoho.com/XXXX/flow/web...mber=%CallerSourceNumber%&CallerDialedNumber="CallerDialedNumberIn3CX" and they will deal with the rest.
The variables we need to be passed through are;
1. Caller Source ID
2. Caller Dialed Number or QUEUE they have been routed too
3. Extension who answered the call
Is someone able to assist with this?
Regards
Nick
We have a client who is looking to integrate with Zoho Desk, Unfortunately, the out-of-the-box plugin is not sufficient as they are an outsourced service provider and separate each customer by Department within Zoho.
Zoho has built a Webhook which we need to pass through the following data too;
https://flow.zoho.com/XXXX/flow/web...mber=%CallerSourceNumber%&CallerDialedNumber="CallerDialedNumberIn3CX" and they will deal with the rest.
The variables we need to be passed through are;
1. Caller Source ID
2. Caller Dialed Number or QUEUE they have been routed too
3. Extension who answered the call
Is someone able to assist with this?
Regards
Nick