CRM with email and sms marketing automation
Budget: €12 – €18 EUR
I want to create an online CRM with a reserved area that has a user and password for my optics and optometry practice. for the complete management of my customer database which includes these data:
Surname name
Address
Telephone
Mail
Last purchase date
Client range
Source marketing campaign
Type of last product purchased
Last purchased product category
Last purchase amount
Total purchase amount
Questionnaire rating
In which shop
Gender (MAN-WOMAN)
Date of birth
Personal notes field
Customer TAG setting
Shop
Type of purchase
Events
With all these data that you can enter manually
or by importing data from csv or similar files
I need a system with automation for email and sms marketing set up like this:
- customer birthday greetings emails and text messages
- emails and text messages for Christmas, Easter and Italian national holidays.
- emails and text messages for events such as promotions, winter and summer sales periods.
- programmed emails and text messages for after-sales service.
FROM THE FIRST PURCHASE ONWARDS after 15 days by inviting the customer to visit our center for eyewear adjustment or follow-up on the purchase of contact lenses or sunglasses.
After 45 days each month sending specific promotions
based on the purchase made. For example, if you bought eyeglasses, make a promotion for contact lenses, or sunglasses or any other service. All connected to the relative TAGs set in the registry.
After 75 days feedback on the use of glasses or contact lenses with an invitation to report a potential customer.
After 135 days of the campaign, refer a friend with relative promotion.
After 195 days, an invitation to our center for eyewear adjustment and cleaning or follow-up of the product or service purchased.
After 1 year invitation to our center to have a vision check and evaluate the efficiency of the glasses.
After 18 months, I invite you to our ultrasound cleaning center for eyeglasses or sunglasses. Or any follow-up of the purchased service.
After 24 months promotion for vision revision and eyewear scrapping.
Whenever the customer does not interact with our center
I invite you to come to the store to view the new collections, have an eye check, come and pick up a gadget...
in short, a flow of pre-programmed communications
in the calendar that you can easily link to related potentially interesting customers.
I remain at your disposal for any clarifications
Surname name
Address
Telephone
Last purchase date
Client range
Source marketing campaign
Type of last product purchased
Last purchased product category
Last purchase amount
Total purchase amount
Questionnaire rating
In which shop
Gender (MAN-WOMAN)
Date of birth
Personal notes field
Customer TAG setting
Shop
Type of purchase
Events
With all these data that you can enter manually
or by importing data from csv or similar files
I need a system with automation for email and sms marketing set up like this:
- customer birthday greetings emails and text messages
- emails and text messages for Christmas, Easter and Italian national holidays.
- emails and text messages for events such as promotions, winter and summer sales periods.
- programmed emails and text messages for after-sales service.
FROM THE FIRST PURCHASE ONWARDS after 15 days by inviting the customer to visit our center for eyewear adjustment or follow-up on the purchase of contact lenses or sunglasses.
After 45 days each month sending specific promotions
based on the purchase made. For example, if you bought eyeglasses, make a promotion for contact lenses, or sunglasses or any other service. All connected to the relative TAGs set in the registry.
After 75 days feedback on the use of glasses or contact lenses with an invitation to report a potential customer.
After 135 days of the campaign, refer a friend with relative promotion.
After 195 days, an invitation to our center for eyewear adjustment and cleaning or follow-up of the product or service purchased.
After 1 year invitation to our center to have a vision check and evaluate the efficiency of the glasses.
After 18 months, I invite you to our ultrasound cleaning center for eyeglasses or sunglasses. Or any follow-up of the purchased service.
After 24 months promotion for vision revision and eyewear scrapping.
Whenever the customer does not interact with our center
I invite you to come to the store to view the new collections, have an eye check, come and pick up a gadget...
in short, a flow of pre-programmed communications
in the calendar that you can easily link to related potentially interesting customers.
I remain at your disposal for any clarifications
Related categories:
Mobile App Development
Software Architecture
CRM
Software Development
Programming