CRM & Help Desk Specialist
Budget: $30 – $250 USD
Peace be upon you and God's mercy and blessings
We would like to cooperate with an expert in CRM and Help Desk who has strong experience in Freshdesk to make our own settings as follows:
1- Add users with their permissions
2- Add each ticket's workflow and all its events from start to finish
3- Add SLA for each ticket
4- Add sections
5- Ticket types
6- Boxes for each ticket according to section and ticket type
7- Train employees by recording a video for each ticket
The number of tickets is currently unspecified and to help you with the best pricing, we will start with 25 tickets with their details, workflow, users and training
We would like to cooperate with an expert in CRM and Help Desk who has strong experience in Freshdesk to make our own settings as follows:
1- Add users with their permissions
2- Add each ticket's workflow and all its events from start to finish
3- Add SLA for each ticket
4- Add sections
5- Ticket types
6- Boxes for each ticket according to section and ticket type
7- Train employees by recording a video for each ticket
The number of tickets is currently unspecified and to help you with the best pricing, we will start with 25 tickets with their details, workflow, users and training