complaint stolen rewards points

write a complaint letter to a store based in UK .

I am writing to make a complaint about stolen rewards points from a store loyalty program. I am a customer of the program, and I have not yet attempted to resolve this issue. I am now reaching out in the hopes of rectifying the situation - I have documented evidence that the points were taken without my permission, and I am asking for the points to be restored to my account. I would like to start by making contact with the rewards program customer service department.

I understand that this issue may take time and patience to resolve, and I am willing to provide any necessary information or documentation to help resolve it. I am hoping to restore my points and continue to take full advantage of the loyalty program. Thank you for your assistance.