Restore WordPress Site After Crash
Budget: $10 – $30 USD
My WordPress site has gone completely offline after a recent plugin update, and simply deactivating that plugin has not brought it back. I need someone who can jump into the server, trace the exact cause, and get the site loading normally again without data loss.
Here’s what you’ll be working with:
• Current symptom: full-site downtime (white screen / 500 error).
• Most recent change: a single plugin update.
• Troubleshooting so far: I’ve already tried disabling the suspected plugin via the dashboard and directly in wp-content/plugins; neither attempt restored the site.
What I expect from you:
• Identify the root conflict, whether code-level, database, or server configuration.
• Apply a clean, permanent fix—this might mean patching the offending plugin, rolling it back safely, or correcting corrupted tables.
• Ensure all other plugins, the theme, and core files remain stable and updated.
• Provide a brief summary of steps taken so I can reference them later.
You’ll have full WordPress admin, cPanel/SSH, phpMyAdmin, and FTP access. Please be comfortable with PHP error logging, WP-CLI, and typical LAMP stack tools. Once the front end loads correctly and the admin area is fully accessible, I’ll consider the job complete.
Here’s what you’ll be working with:
• Current symptom: full-site downtime (white screen / 500 error).
• Most recent change: a single plugin update.
• Troubleshooting so far: I’ve already tried disabling the suspected plugin via the dashboard and directly in wp-content/plugins; neither attempt restored the site.
What I expect from you:
• Identify the root conflict, whether code-level, database, or server configuration.
• Apply a clean, permanent fix—this might mean patching the offending plugin, rolling it back safely, or correcting corrupted tables.
• Ensure all other plugins, the theme, and core files remain stable and updated.
• Provide a brief summary of steps taken so I can reference them later.
You’ll have full WordPress admin, cPanel/SSH, phpMyAdmin, and FTP access. Please be comfortable with PHP error logging, WP-CLI, and typical LAMP stack tools. Once the front end loads correctly and the admin area is fully accessible, I’ll consider the job complete.