Fix cPanel Outgoing Email, it was working before.
Budget: ₹600 – ₹1,500 INR
Outgoing mail from my WHM / cPanel server suddenly stopped working when I try to send through Webmail. I’m seeing on-screen error messages but haven’t pinpointed the cause, and I’m not even sure whether any recent configuration change triggered it.
Incoming emails are working.
I can give you root WHM access along with the cPanel account credentials so you can dig into Exim logs, DNS records, SMTP ports, SPF/DKIM/DMARC settings, firewall rules, or anything else that might block delivery. Once you locate the fault, I need it fully resolved and verified by successfully sending a test message from Webmail to an external mailbox.
Deliverable
• Outgoing email restored and a brief summary of what you fixed so I can avoid the same issue later.
====error is here ====
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
xyz @ xyz. com
host gmail-smtp-in.l. google. com [142.251.10.26]
SMTP error from remote mail server after end of data:
550-5.7.1 [122.179.152.111] The IP you're using to send mail is not authorized
550-5.7.1 to send email directly to our servers. Please use the SMTP relay at
550-5.7.1 your service provider instead. For more information, go to
550 5.7.1 https://support.google.com/mail/?p=NotAuthorizedError d2e1a72fcca58-7722a74d21esi21178955b3a.620 - gsmtp
Reporting-MTA: dns; cpanel01.dcitlabs.in
Action: failed
Final-Recipient: rfc822;xyx @ xyz.com
Status: 5.0.0
Remote-MTA: dns; gmail-smtp-in.l. google. com
Diagnostic-Code: smtp; 550-5.7.1 [122.179.152.111] The IP you're using to send mail is not authorized
550-5.7.1 to send email directly to our servers. Please use the SMTP relay at
550-5.7.1 your service provider instead. For more information, go to
550 5.7.1 https://support.google.com/mail/?p=NotAuthorizedError d2e1a72fcca58-7722a74d21esi21178955b3a.620 - gsmtp
=========== error details ends here ======
Incoming emails are working.
I can give you root WHM access along with the cPanel account credentials so you can dig into Exim logs, DNS records, SMTP ports, SPF/DKIM/DMARC settings, firewall rules, or anything else that might block delivery. Once you locate the fault, I need it fully resolved and verified by successfully sending a test message from Webmail to an external mailbox.
Deliverable
• Outgoing email restored and a brief summary of what you fixed so I can avoid the same issue later.
====error is here ====
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
xyz @ xyz. com
host gmail-smtp-in.l. google. com [142.251.10.26]
SMTP error from remote mail server after end of data:
550-5.7.1 [122.179.152.111] The IP you're using to send mail is not authorized
550-5.7.1 to send email directly to our servers. Please use the SMTP relay at
550-5.7.1 your service provider instead. For more information, go to
550 5.7.1 https://support.google.com/mail/?p=NotAuthorizedError d2e1a72fcca58-7722a74d21esi21178955b3a.620 - gsmtp
Reporting-MTA: dns; cpanel01.dcitlabs.in
Action: failed
Final-Recipient: rfc822;xyx @ xyz.com
Status: 5.0.0
Remote-MTA: dns; gmail-smtp-in.l. google. com
Diagnostic-Code: smtp; 550-5.7.1 [122.179.152.111] The IP you're using to send mail is not authorized
550-5.7.1 to send email directly to our servers. Please use the SMTP relay at
550-5.7.1 your service provider instead. For more information, go to
550 5.7.1 https://support.google.com/mail/?p=NotAuthorizedError d2e1a72fcca58-7722a74d21esi21178955b3a.620 - gsmtp
=========== error details ends here ======
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