Fix Stalled Moodle Upgrade

Job ID: 39943306

Budget: $10 – $30 USD

I started a routine Moodle upgrade on my HostGator-hosted site and the process is now frozen at the database update stage. The platform was being upgraded from version 5, and the server runs Linux.

All I need is a quick, clean recovery:
• Unstick the database update and return to working version.
• Verify that courses, users, and plugins load correctly once the site is back online.
• Provide a brief note on what you changed so I can avoid the same issue next time.

You’ll be working on a cPanel environment with standard PHP/MySQL access; SSH can be enabled if required. If you’ve untangled Moodle upgrade hiccups on shared hosts before, this should be straightforward.