Content writer/customer service -Taiwan

Job ID: 33802365

Budget: $250 – $750 CAD

JOB DESCRIPTION

Looking for TAIWANESE applicants (Fluent in the Mandarin Language both in verbal & written)

As a Customer Service and Content Writer, you will be responsible for supporting managed shops by answering buyer inquiries through chat from different e-commerce platforms. You are expected to handle received conversations in a professional, clear, and concise manner to provide help and solutions in real-time. And copy-write product content from English to the Mandarin Language.

JOB RESPONSIBILITIES

Respond to our Taiwanese buyer inquiries in a timely and accurate manner via chat.
Identify the needs of buyers by asking relevant probing questions.
Work closely with various internal and external departments.
Make sure information and knowledge about the store, products, services, and promotions are updated for prime satisfaction of buyers.
Copy-write Product content from English to Mandarin.
Write contents for product descriptions.

JOB REQUIREMENTS (SKILLS & QUALIFICATION)

Must be Fluent in the Mandarin Language both Written and Verbal.
Has basic knowledge of the English Language.
Has Good communication skills.
With a Proactive and Go-getter attitude.

Employment Type - Project Based/12 Months
Schedule - 4 Hour Shift/Day (PH time) (Mondays-Fridays)
Salary - $250 - $300/Month