Customer Service Digital Transformation

I'm seeking a professional who can help me enhance our customer service through digital transformation. The main aim is to improve response times.

Ideal skills and experience for the job:
- Strong background in digital transformation projects
- Experience in customer service improvement initiatives
- Proven track record in optimizing response times through digital solutions
- Knowledge of implementing effective digital tools and strategies in customer service
- Excellent problem-solving skills and ability to think creatively