Monthly E-commerce CRO Audit

Job ID: 40288636

Budget: €2 – €6 EUR

We run IT agency and have an e-commerce site for our client and need a conversion-rate specialist who can jump into Microsoft Clarity for 3–6 hours each month, pinpoint exactly where users are struggling—rage clicks, dead clicks, bottlenecks, scroll drop-offs—and turn those findings into a clear, developer-ready action list.

Here’s how I see the workflow:

• At the start of each month I’ll grant you Clarity access.
• You’ll review heatmaps, session recordings, and relevant funnels, then highlight high-impact issues.
• By the end of your allocated hours you’ll send me a concise report (Google Doc or PDF) containing: annotated screenshots, the root cause you suspect, and the precise change the dev team should implement.

Because this site drives real revenue, I need someone whose written English is strong enough to make each recommendation unambiguous—no room for misinterpretation by developers. If you also prefer complementing Clarity data with GA4, Hotjar, or similar tools, that’s great, but Clarity expertise is non-negotiable.

Please quote your hourly rate and tell me how you’ve previously used Clarity (or similar platforms) to lift conversion on e-commerce stores. I’m looking to start this month and keep the arrangement rolling as long as the insights stay actionable and results-focused.