BigCommerce Checkout Conversion Audithel

Job ID: 39817333

Budget: $30 – $250 CAD

Since moving to a new BigCommerce theme our overall sales funnel looks healthy, yet conversions stall the moment shoppers reach checkout. Cart-abandonment has spiked and the final steps now feel noticeably slower to load. I need an experienced BigCommerce specialist to investigate, explain, and resolve whatever is blocking buyers at this stage.

What I expect
• A full UX and performance audit focused on the checkout journey—from mini-cart through order confirmation—using tools such as BigCommerce Stencil diagnostics, Lighthouse, PageSpeed Insights, GA4 and any other utilities you normally rely on.
• A clear, prioritised action plan that shows which fixes will deliver the quickest conversion uplift (layout tweaks, script optimisation, payment-step simplification, server or CDN tuning, etc.).
• Quick-win adjustments implemented where they can be done rapidly without major theme rework, plus guidance or code for any larger changes I should schedule next.

Acceptance
The engagement is complete once I receive the written audit, the before/after speed metrics, and an annotated list of improvements applied or recommended.

When you reply, highlight projects where you successfully lifted checkout conversions on BigCommerce stores or similarly structured SaaS platforms. I’m less interested in generic case studies and more in direct, hands-on experience troubleshooting cart abandonment and slow loading times within BigCommerce.