Advance Customer Service Outsourcing Agreement

Job ID: 37693430

Budget: ₹1,500 – ₹12,500 INR

I'm looking for a highly skilled professional to create a comprehensive outsourcing agreement for customer service between a US client and service provider in India. This agreement must incorporate advanced level customer care and follow-up services regarding invoice payment.

Key requirements for this project are:

- In-depth knowledge and understanding of Outsourcing Agreements, especially in the areas of IT Support, Customer Service, and Data Entry
- Ability to detail terms for advanced customer service expectations
- Clear outline for week-long turnarounds on invoice payment follow-ups

Apart from an extensive knowledge on outsourcing laws in India and the United States, bidders should have prior experience drafting international outsourcing agreements.