Content Writer Needed for Customer Excellence
Budget: ₹100 – ₹400 INR
I'm seeking a talented content writer for my early-stage venture who can assist with:
1. **Automated Response Templates**: Creating templates for automated responses in line with our SOPs for the Customer Excellence function. The primary goal for these templates is to reduce our response time.
2. **Verbiage Writing**: Writing professional and formal content for our Customer Excellence agents, in close collaboration with our training team.
3. **Content Improvement**: Working on enhancements for our app and website content, specifically focusing on product descriptions, user guides, and FAQs.
Ideal candidates should have a strong background in customer service content writing, with the ability to create clear, concise, and professional communication. Experience working with customer service teams and training departments will be highly regarded. Please provide examples of previous work related to this field.
1. **Automated Response Templates**: Creating templates for automated responses in line with our SOPs for the Customer Excellence function. The primary goal for these templates is to reduce our response time.
2. **Verbiage Writing**: Writing professional and formal content for our Customer Excellence agents, in close collaboration with our training team.
3. **Content Improvement**: Working on enhancements for our app and website content, specifically focusing on product descriptions, user guides, and FAQs.
Ideal candidates should have a strong background in customer service content writing, with the ability to create clear, concise, and professional communication. Experience working with customer service teams and training departments will be highly regarded. Please provide examples of previous work related to this field.