Client Success Manager for TikTok Agency
Budget: $3,000 – $5,000 USD
About Us
Young With Solutions is an award-winning TikTok agency, recognized in 2024 as the #1 agency posting the most content on TikTok.
Why Join Our Team?
We’ve partnered with top e-commerce brands like Duolingo, Gymshark, Amazon, and Converse.
Our innovative TikTok marketing strategies drive significant revenue for our clients.
We specialize in content creation, influencer campaigns, and paid advertising on TikTok, delivering full-scale marketing solutions.
About The Role
Join an elite, high-performing team with a strong company culture. As a Client Success Manager, you’ll be the main point of contact for brands, content creators, and internal teams, ensuring seamless campaign execution and client satisfaction.
Key Responsibilities:
Client Management Excellence: Successfully manage a portfolio of 15+ clients per 16-week cycle, ensuring retention and program success.
Strategic Support: Oversee weekly reporting, content agenda planning, and 1-on-1 strategy calls to drive client results.
Proactive Communication: Provide M-Fri 24-hour Slack support, coordinate with our Recruiting Department, and build relationships with content creators, influencer marketing teams, and media buyers.
Industry Expertise: Stay ahead of TikTok trends, optimize client strategies, and contribute to the refinement of internal training materials.
Upsell and Retention: Achieve client retention while driving upgrades and revenue growth.
Risk Mitigation: Maintain a low to none refund/cancellation rate by proactively addressing client concerns.
Ideal Candidate:
Social media savvy
3-5 years of experience in client success management, account management, or digital marketing, preferably in e-commerce or influencer marketing.
Preferable experience in working in other social media/marketing agencies
Strong business acumen with a data-driven approach to decision-making and TikTok/Meta marketing strategies.
Creative and strategic thinker with an eye for short-form video content trends.
Exceptional communication skills (spoken & written) and ability to manage high-level client relationships.
Comfortable working independently, taking initiative, and managing 10 to 15 client accounts efficiently.
Big plus: experience in growing a personal brand or other brands on TikTok / Instagram
Compensation & Work Environment:
$1,500/month salary + 5% commission per client upgrade
Full-time, remote position (40 hours per week)
Young With Solutions is an award-winning TikTok agency, recognized in 2024 as the #1 agency posting the most content on TikTok.
Why Join Our Team?
We’ve partnered with top e-commerce brands like Duolingo, Gymshark, Amazon, and Converse.
Our innovative TikTok marketing strategies drive significant revenue for our clients.
We specialize in content creation, influencer campaigns, and paid advertising on TikTok, delivering full-scale marketing solutions.
About The Role
Join an elite, high-performing team with a strong company culture. As a Client Success Manager, you’ll be the main point of contact for brands, content creators, and internal teams, ensuring seamless campaign execution and client satisfaction.
Key Responsibilities:
Client Management Excellence: Successfully manage a portfolio of 15+ clients per 16-week cycle, ensuring retention and program success.
Strategic Support: Oversee weekly reporting, content agenda planning, and 1-on-1 strategy calls to drive client results.
Proactive Communication: Provide M-Fri 24-hour Slack support, coordinate with our Recruiting Department, and build relationships with content creators, influencer marketing teams, and media buyers.
Industry Expertise: Stay ahead of TikTok trends, optimize client strategies, and contribute to the refinement of internal training materials.
Upsell and Retention: Achieve client retention while driving upgrades and revenue growth.
Risk Mitigation: Maintain a low to none refund/cancellation rate by proactively addressing client concerns.
Ideal Candidate:
Social media savvy
3-5 years of experience in client success management, account management, or digital marketing, preferably in e-commerce or influencer marketing.
Preferable experience in working in other social media/marketing agencies
Strong business acumen with a data-driven approach to decision-making and TikTok/Meta marketing strategies.
Creative and strategic thinker with an eye for short-form video content trends.
Exceptional communication skills (spoken & written) and ability to manage high-level client relationships.
Comfortable working independently, taking initiative, and managing 10 to 15 client accounts efficiently.
Big plus: experience in growing a personal brand or other brands on TikTok / Instagram
Compensation & Work Environment:
$1,500/month salary + 5% commission per client upgrade
Full-time, remote position (40 hours per week)