WordPress Training & Member Portal

I need help on three connected fronts:

First, I have up to 10 hours set aside to train two complete beginners on WordPress. The focus is strictly on content creation and editing—especially working with images and other media—so they feel comfortable updating pages, posts, and visual elements on their own. We can break the sessions into whatever blocks make sense, but I expect screen-share, step-by-step guidance, recorded replays, and a short recap after each call so they can refer back later. We have a current website that runs on WordPress. You would have access to login and teach them with our website. The trainings would be on Fridays, Pacific time.

Second, I want a simple, secure member area added to our existing WordPress site. Roughly 25–30 members will need personal log-ins that let them manage their own basic profiles and view content that shouldn’t appear publicly. Nothing too fancy—just clean, intuitive access and a straightforward admin panel on my side. If a proven plugin such as MemberPress, WP-Members, or another stable tool makes the most sense, I’m open to your recommendation; I just need it configured, styled to match our current theme, and fully tested before launch.

Third, after everything is live, I’d like 3–6 months of ongoing support, capped at four hours per month, to handle occasional questions, quick fixes, and routine uploads of flyers or event announcements.

Deliverables
• Up to 10 hours of live WordPress training focused on image/media-centric content editing, with session recordings and written recaps
• A functioning member portal on our site featuring secure log-in, basic profile management, and gated pages/posts
• Post-launch technical support for up to four hours each month, renewable for at least three months

Acceptance criteria
• Two trainees can independently add and edit image-rich content without assistance by the end of the program
• All 25–30 members receive unique credentials and can access exclusive pages; non-members cannot
• Portal setup passes a brief security review and works smoothly on modern desktop and mobile browsers
• Support response time within one business day during the maintenance window

If this sounds like a fit, let me know your preferred tools, any lead time you need, and a rough outline for the training schedule so we can lock in the first session.