Contact Center Representative-Work from Home- -- 2

Job ID: 36013616

Budget: $250 – $750 USD

What are we looking for? Probably you! But here are a few things we’ve noticed that help new employees become comfortable with their new role very quickly:

You are able to work at least 30+ hours a week
You are available to work on Mondays
You have a positive outlook
You are quick to learn new computer environments, and able to easily navigate multiple software systems.
How are your keyboarding skills? You’ll need those here!
You love providing customers with the highest level of service.
You have excellent verbal communication skills and are an amazing listener.
You know how to multi-task.
If you have previous medical experience, that’s great! But it’s not required. You’ll get that here!

Here’s what you can expect a standard day to look like here:
Answer incoming calls and handle caller’s inquiries efficiently and accurately.
Accurately collect information and personal details about patients; delivers messages /tasks to the appropriate medical person in a timely & confidential manner.
Uses an effective approach to handle special telephone-related tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Meet and maintain department performance expectations (we help with that!).
Other duties as occasionally assigned.