WhatsApp Community Chat Admin -- 2

Job ID: 40125816

Budget: $15 – $25 USD

I run a growing WhatsApp-based community that needs daily, hands-on moderation and member care. Your main focus will be group management: welcoming newcomers, keeping conversations on-topic, answering routine questions, enforcing house rules, and triggering escalation only when truly necessary.

The group is active from morning to late evening (GMT+7), so I expect timely check-ins throughout the day rather than one long shift. Clear, friendly Indonesian is essential; quick, calm conflict resolution is a bonus. Any simple graphics, polls, or announcements you create must be shared directly in the chat—no separate design tools required.

Deliverables:
• Consistent moderation and rule enforcement, seven days a week
• Prompt replies to member questions within the hour during peak times
• A short weekly summary of issues, engagement stats, and improvement ideas

I’ll provide admin access, community guidelines, and an onboarding call. Tell me how you normally keep a WhatsApp group engaged and the tools or workflows you rely on to stay organised.