Client Experience Manager – Team & Client Engagement Focused
Budget: $2 – $8 CAD
We’re a growing marketing agency looking for a highly empathetic and communication-driven individual to improve both team and client experience through better alignment, understanding, and engagement.
This role focuses on making people feel heard, supported, and confident in the work being done.
> What We’re Looking For
* Someone who genuinely cares about people and their experience.
* A strong communicator who can connect with both clients and team members.
* A person who notices gaps in communication and works to improve them.
* Someone who can reinforce value and build trust through conversation.
>Responsibilities
> > Client Experience
* Help ensure clients feel heard, supported, and valued.
* Identify areas where communication or experience can be improved.
> > Team Experience
* Engage with team members to understand their needs and challenges.
* Help improve alignment and communication across the team.
> > Value Communication
* Reinforce the impact and importance of work being done.
* Help ensure everyone understands how their work contributes to outcomes.
> Requirements
* Experience in client experience, community management, or similar roles.
* Strong communication and empathy.
* Ability to build relationships and trust.
* High emotional intelligence.
> Job Details
* Part-time: ~10–20 hours/week.
* Schedule must be within Vancouver time zone, 9-5, M-F.
* Compensation: $2-3/hr CAD Base + performance-based bonuses.
* Growth Path: Potential to grow into a client success or leadership role.
> To Apply
* Share your experience improving client or team experience.
* Explain how you make people feel heard and supported.
* Provide an example of how you improved communication.
Client Experience
Community Management
Customer Success
Engagement
Relationship Management
This role focuses on making people feel heard, supported, and confident in the work being done.
> What We’re Looking For
* Someone who genuinely cares about people and their experience.
* A strong communicator who can connect with both clients and team members.
* A person who notices gaps in communication and works to improve them.
* Someone who can reinforce value and build trust through conversation.
>Responsibilities
> > Client Experience
* Help ensure clients feel heard, supported, and valued.
* Identify areas where communication or experience can be improved.
> > Team Experience
* Engage with team members to understand their needs and challenges.
* Help improve alignment and communication across the team.
> > Value Communication
* Reinforce the impact and importance of work being done.
* Help ensure everyone understands how their work contributes to outcomes.
> Requirements
* Experience in client experience, community management, or similar roles.
* Strong communication and empathy.
* Ability to build relationships and trust.
* High emotional intelligence.
> Job Details
* Part-time: ~10–20 hours/week.
* Schedule must be within Vancouver time zone, 9-5, M-F.
* Compensation: $2-3/hr CAD Base + performance-based bonuses.
* Growth Path: Potential to grow into a client success or leadership role.
> To Apply
* Share your experience improving client or team experience.
* Explain how you make people feel heard and supported.
* Provide an example of how you improved communication.
Client Experience
Community Management
Customer Success
Engagement
Relationship Management