AI-driven Hotel Reception Camera System

Job ID: 40270331

Budget: ₹12,500 – ₹37,500 INR

Project Overview

We are developing an advanced AI-powered camera monitoring system for hotel reception areas to prevent revenue leakage, track staff activity, and create intelligent customer profiles.

The system will integrate with CCTV cameras and use AI-based face recognition to monitor visitor interactions, identify revenue mismatches, and generate actionable reports.

We are looking for an experienced AI developer, computer vision expert, or full-stack AI team who can build and deploy a production-ready solution.



Main Objectives
• Detect every visitor entering reception
• Recognize hotel staff members
• Automatically create customer profiles
• Track complete customer–staff interaction history
• Prevent revenue theft and unrecorded bookings
• Generate automated alerts and reports



Core Features Required

1. Face Recognition System
• Detect and recognize staff faces
• Recognize repeat customers
• Auto-create profile for new visitors
• Store captured photo and visit history
• Real-time detection via CCTV feed



2. Customer Profile System

Each profile must include:
• Name (manual entry option)
• Phone number
• Photo (auto-captured)
• Visit history
• Room booked
• Amount charged
• Staff who handled booking



3. Staff Monitoring
• Track which staff handled which customer
• Time spent per interaction
• Detect suspicious behavior
• Alert if customer interaction exists but no booking entry



4. AI Theft Prevention Logic

Examples of system intelligence:
• Customer detected at reception but no booking entry
• Room occupied but not billed
• Same staff handling multiple unrecorded customers
• Revenue mismatch detection

Alerts should be sent via:
• Email
• WhatsApp



5. Web Dashboard

Admin dashboard must include:
• Live camera view
• Daily visitor count
• Staff activity logs
• Customer profiles and history
• Revenue mismatch alerts
• Search and filter functionality



6. Reports (Exportable)
• Daily revenue report
• Staff performance report
• Customer visit history
• Suspicious activity report
• Export to PDF and Excel



7. Hardware Integration

System must support integration with CCTV cameras such as:
• Hikvision
• Dahua Technology
• TP-Link
• CP Plus

Or recommend compatible AI camera hardware.



Preferred Technology Stack
• Backend: Python or Node.js
• AI and Computer Vision: OpenCV, Face Recognition, TensorFlow
• Database: Firebase or PostgreSQL
• Frontend: React or Angular
• Cloud: Google Cloud Platform or Amazon Web Services



Deliverables
• Fully working AI system (production-ready)
• Web dashboard (admin panel)
• Camera integration setup
• Installation guide
• Camera configuration guide
• Staff training session
• Complete source code
• Deployment documentation



Security and Privacy Requirements
• Data encryption (at rest and in transit)
• Role-based access control
• Full audit logs
• GDPR-style compliance
• Secure cloud deployment



Ideal Freelancer Profile
• Strong experience in AI and Computer Vision
• Prior work in face recognition systems
• Experience with CCTV RTSP integration
• Experience building SaaS dashboards
• Cloud deployment expertise
• Ability to provide architecture proposal before development



To Apply, Please Include
1. Portfolio of similar AI or Face Recognition projects
2. Proposed architecture
3. Estimated timeline
4. Estimated cost
5. Suggested improvements



We are building this as a scalable system that can later expand across multiple hotel properties. Serious and experienced developers only.