Troubleshoot Ubiquiti Unifi Home Network

Job ID: 37805855

Budget: $25 – $50 USD

I am looking for someone experienced with Ubiquiti Unifi devices to troubleshoot and solve an internet connection issue with my home network gateway. Unifi USG 3P, Cloud Key Gen 2 plus with Protect camera system, multiple switches. Home network works fine including cameras. ATT ISP is working fine, the internet isn’t getting through the gateway. I did a firmware update last night and it froze up and I tried to reset the system. Everything came back up properly except for the internet.

Key Details:
* The network consists of a router, an access point, and a switch.
* Despite power cycling the gateway, it refuses to connect to the internet.
* Error: "No internet connection".

Ideal Skills and Experience:
* Proficiency in networking and router configurations.
* Prior experience with Ubiquiti Unifi devices.
* Ability to troubleshoot effectively and provide a permanent fix to the problem.
* Good communication skills to explain the steps taken and any necessary instructions for future reference.

Your assistance will not only ensure the functional status of my home network, but will also provide meaningful insights for future troubleshooting.