Resolve Chronic Slow Internet Connectivity
Budget: $250 – $750 USD
My connection has become painfully sluggish even though the line stays up, and I need hands-on technical support to trace and eliminate whatever is throttling the speed. Streaming buffers, large downloads crawl, and routine cloud backups now take hours. I have already verified that the ISP plan should be faster, so the bottleneck is likely somewhere between the modem, router, and devices.
Here’s what I need from you:
• A remote or on-site (if you’re nearby) diagnostic session using the tools you trust—Wireshark, iperf, traceroute, router logs, or similar—to pinpoint where packets are getting stuck.
• Clear recommendations and, if possible, direct configuration changes on the modem/router (QoS rules, firmware updates, channel selection, cabling checks, etc.) to restore normal speeds.
• A brief summary report of findings so I can refer back to what was fixed and why.
Acceptance criteria: after your intervention I should consistently hit at least 90 % of my subscribed down/up speeds on a wired test and see normal page-load times over Wi-Fi.
If you’re confident with home/SMB networking gear and comfortable working through remote desktop, SSH, or a quick video call, I’m ready to get started right away.
Here’s what I need from you:
• A remote or on-site (if you’re nearby) diagnostic session using the tools you trust—Wireshark, iperf, traceroute, router logs, or similar—to pinpoint where packets are getting stuck.
• Clear recommendations and, if possible, direct configuration changes on the modem/router (QoS rules, firmware updates, channel selection, cabling checks, etc.) to restore normal speeds.
• A brief summary report of findings so I can refer back to what was fixed and why.
Acceptance criteria: after your intervention I should consistently hit at least 90 % of my subscribed down/up speeds on a wired test and see normal page-load times over Wi-Fi.
If you’re confident with home/SMB networking gear and comfortable working through remote desktop, SSH, or a quick video call, I’m ready to get started right away.