Legal Writer (India) to Draft & Publish SaaS Policies — No AI / No Templates

Job ID: 39908999

Budget: ₹12,500 – ₹37,500 INR

We’re a SaaS vendor-management platform in India. We handle customer data, KYC (PAN/Aadhaar) and company verification, invoicing, and payment collection via Indian payment gateway/aggregator services.

Engagement Style

Kickoff call (required): We’ll walk you through our business model, user flows, data maps, and edge cases.

Revisions: Comfortable with collaborative edits; at least 2–3 revision rounds included.

Availability: Able to join follow-up calls for clarifications (IST friendly).

Scope & Deliverables

Draft tailored, plain-English policies for website & iOS app (and Android if needed)—not boilerplate:

Terms & Conditions / Terms of Service

Cancellation & Refund Policy

Shipping & Exchange Policy (or a concise “Not Applicable” version if no physical goods)

Terms of Use / Acceptable Use

Privacy Policy (including handling of KYC/PAN/Aadhaar)

Cookie Policy (consent, categories, revocation)

Referral & Rewards Policy (eligibility, reward issuance, caps, fraud/abuse prevention, taxes/TDS if applicable, termination, program changes)

Any additional sections needed for in-app publishing (disclaimers, risk warnings, consent text, versioning notice)

Compliance Focus (India)

DPDP Act 2023 (and rules as applicable), IT Act/Rules, Aadhaar/UIDAI considerations

Payments: RBI guidance for Payment Aggregators/Gateways, chargebacks/disputes, failed/recurring payments

Data: consent/legal bases, minimisation, retention & deletion, data subject rights, breach communication, cross-border transfers (if any)

Platform: account lifecycle, suspension/termination, IP/licensing, warranties/disclaimers, liability limits, indemnity, governing law & dispute resolution (India)

App Store / Play Store Privacy & Permissions (Assistance Required)

Apple App Store (App Privacy details): Map our data flows to Apple’s data categories (e.g., contact info, identifiers, financial info, sensitive info), note “linked to user” vs. “not linked,” and purposes. Draft the in-app consent text and the permission purpose strings (e.g., camera, photos, contacts) for review.

Google Play (Data Safety form): Map collection, sharing, encryption, deletion practices; identify runtime permissions and rationale; prepare concise reviewer notes explaining “why we collect” each data type.

Outputs: A clear data-mapping matrix (feature → data collected → purpose → storage/retention → sharing/sub-processors) and ready-to-paste justification blurbs for both store portals.

Reviewer Q&A pack: Short answers for common review queries (e.g., KYC rationale, fraud prevention, analytics, crash diagnostics).

Publishing Support

Provide HTML for web pages and Markdown/Word/PDF for records.

Footer link structure, versioning/changelog note, and ToS/Privacy acceptance touchpoints in sign-up/checkout.

Optional: quick pass on cookie banner categories and consent logging approach.

Originality & Authorship (Strict)

Human-authored only. No AI-generated content. No copy-paste from third-party sites, templates, or prior client work.

Written attestation of originality required.

Plagiarism report (e.g., Copyscape/Turnitin) showing 0% matches except unavoidable legal terms or quoted statutes (which must be attributed).

Undisclosed AI or copied content = cancellation without payment.

What to Include in Your Proposal

Links to India tech/fintech policy pages you authored.

A brief approach to tailoring policies for a KYC/payment SaaS.

Deliverables list, fixed price (or milestones), timeline, and included revision rounds.

Confirmation you can:

Join a kickoff call,

Provide originality attestation + plagiarism report,

Assist with App Store/Play privacy forms and permission rationales.

Start your cover letter with: “I write original legal content.”

Suggested Milestones

Discovery & Outline (Call + Data Map) – confirm product flows, processors/gateways, user roles, referral mechanics.

Draft v1 (All Policies + Referral Policy) – tailored to our flows.

Revisions & Legal QA – 2–3 rounds; finalize wording and risk positions.

Store Privacy Pack & Publish-Ready Files – Apple/Google data justifications, permission strings, HTML/Word/PDF, versioning notes, reviewer Q&A.

Nice to Have

Experience with UPI/NPCI, RBI PA/PG compliance, PCI-DSS touchpoints, and vendor/sub-processor contracting.

Bilingual capability (English + Hindi) for future localization.

Template Data Processing Addendum (DPA) for enterprise clients.

Project Type

One-time project with option for ongoing updates as regulations/features evolve.