Consumer Debt Collection Specialist Needed

Job ID: 40619733

Budget: ₹400 – ₹750 INR

I need an experienced collections professional to step in and manage outstanding consumer debts that are past due. The portfolio is ready, the debtor data is verified, and I want meaningful recovery— not just automated reminders— over the next four weeks.

Your role is to contact each debtor, negotiate realistic repayment arrangements, and record every interaction so I can track progress in real time. Compliance with all relevant consumer-protection regulations (FDCPA, TCPA, etc.) is essential, and I expect respectful, solution-focused communication that preserves customer relationships whenever possible.

Deliverables I will review at project close:
• A contact log for every account, showing call dates, outcomes, and next actions
• A weekly recovery report summarising amounts collected, promises to pay, and any disputed balances
• Recommendations on accounts that should be escalated to legal action or written off

I can provide account spreadsheets, call scripts if you prefer a starting point, and remote access to our CRM. If you already use industry tools such as TCN dialer, Latitude, or comparable software, let me know; seamless data exchange will save us both time.

The target is clear: meaningful collections results within one month. Tell me about your recent consumer-debt recoveries and the approach you’ll bring to reach that goal.