E-commerce Live Chat Specialist
Budget: $2 – $8 AUD
As the Website Customer Service Manager for our e-commerce platform, I'm looking for a skilled professional who can provide excellent customer service through live chat.
Key Responsibilities:
- Engage with customers to answer inquiries, provide information, and resolve issues in a timely and professional manner.
- Manage customer relationships, ensuring their satisfaction and loyalty to our platform.
Your Experience:
- Prior experience in e-commerce customer service, especially using live chat.
- Proficient in working with CRM software, specifically for managing customer interactions and data.
- Excellent communication skills and customer-oriented approach to problem-solving.
This is a long-term project with the potential for ongoing work, and if you can also bring experience in customer service management, it would be a huge plus.
Key Responsibilities:
- Engage with customers to answer inquiries, provide information, and resolve issues in a timely and professional manner.
- Manage customer relationships, ensuring their satisfaction and loyalty to our platform.
Your Experience:
- Prior experience in e-commerce customer service, especially using live chat.
- Proficient in working with CRM software, specifically for managing customer interactions and data.
- Excellent communication skills and customer-oriented approach to problem-solving.
This is a long-term project with the potential for ongoing work, and if you can also bring experience in customer service management, it would be a huge plus.