Social Media Customer Service Specialist
Budget: $2 – $8 USD
I am looking for an experienced freelancer to handle customer service tasks on Whatsapp and Instagram.
Key Responsibilities:
- Respond promptly to all customer inquiries.
- Provide detailed information about our products/services as required.
- Efficiently manage and resolve customer complaints to uphold our high standard of customer service.
This role requires strong communication skills and the ability to handle customer inquiries independently, without reliance on pre-defined templates or guidelines. Prior experience in customer service, particularly on social media platforms, will be highly advantageous.
Key Responsibilities:
- Respond promptly to all customer inquiries.
- Provide detailed information about our products/services as required.
- Efficiently manage and resolve customer complaints to uphold our high standard of customer service.
This role requires strong communication skills and the ability to handle customer inquiries independently, without reliance on pre-defined templates or guidelines. Prior experience in customer service, particularly on social media platforms, will be highly advantageous.