Personal Assistant for Customer Service and Sales - for a private high school
Budget: $2 – $8 CAD
My company has been operating since 2006. I am looking to grow my business and need someone reliable to take on a lot of my small tasks to free up a lot of my time. I'm willing to give bonuses and raises to someone who will prove to be a true professional.
I'm in need of a personal assistant who can help me manage email and communication, sales, customer service, and verification calls and emails. The most critical aspect of this role will be handling customer service, primarily through phone support. You will be communicating with both parents and students who are taking high school courses and some attending full time. There are many details, so I need someone who is sharp, a quick learner, pays attention to detail, is a fast at typing, and a great communicator. Patience is very important for this job. You must be patient with the students and parents, and be respectful while maintaining the school's integrity.
Key Responsibilities:
- Manage email and other communication channels - I will create a school email for you that you will use
- Handle sales inquiries, call-backs, verification of sales, preparation of certain documents like receipts, invoices, report cards
- Provide customer service support over the phone
- Conduct verification calls and emails
Ideal Skills and Experience:
- Prior experience in customer service, particularly phone support
- Excellent communication skills
- Sales experience is a plus
- Proficient in handling emails and other forms of communication
- Capable of conducting verification calls and emails
I'm in need of a personal assistant who can help me manage email and communication, sales, customer service, and verification calls and emails. The most critical aspect of this role will be handling customer service, primarily through phone support. You will be communicating with both parents and students who are taking high school courses and some attending full time. There are many details, so I need someone who is sharp, a quick learner, pays attention to detail, is a fast at typing, and a great communicator. Patience is very important for this job. You must be patient with the students and parents, and be respectful while maintaining the school's integrity.
Key Responsibilities:
- Manage email and other communication channels - I will create a school email for you that you will use
- Handle sales inquiries, call-backs, verification of sales, preparation of certain documents like receipts, invoices, report cards
- Provide customer service support over the phone
- Conduct verification calls and emails
Ideal Skills and Experience:
- Prior experience in customer service, particularly phone support
- Excellent communication skills
- Sales experience is a plus
- Proficient in handling emails and other forms of communication
- Capable of conducting verification calls and emails